Payment methods
To make your booking experience as simple and secure as possible, we offer the following payment options:
Payment by Card
If the passenger opts for payment by bank card, they will be directed to PlatiOnline.ro for secure payment processing. Visa, MasterCard, and Maestro are accepted bank cards for payment of the travel ticket, subject to availability based on the chosen currency.
The payment for the travel ticket must be authorised by the cardholder whose name is specified in the booking. The air carrier reserves the right to cancel the reservation without prior notice, if there are reasonable grounds to suspect that the passenger or the cardholder is involved in any form of fraudulent activity. Such suspicion may arise from various situations, such as:
- passenger's inability to provide contact information for the cardholder upon request, to enable us to perform security checks.
- the cardholder's failure to authorize payment and claiming that the booking was made fraudulently.
- past instances of fraudulent activity or returns of payments by the passenger or cardholder.
- erroneous or contradictory information provided to make the booking, which may indicate a fraudulent behavior.
- several attempts to make payment with conflicting data being entered.
Payment by Instalments
The PlatiOnline.ro platform offers the option to pay for air tickets in 3 (three) installments using the Star Card from Banca Transilvania. To use this service, the passenger should select the payment method of 3 (three) installments from the available options in the "Payment Information" section during the payment process and provide their bank card details. For additional information about the 3 (three) instalment payment service, the passenger should contact Banca Transilvania.
