Important Information for AnimaWings Passengers

Last updated: 30.09.2026 | 19:00


Official Statement

AnimaWings is currently undergoing a judicial reorganization process, initiated by the company to protect business continuity and stabilize its operations.

The decision comes primarily as a result of recurring technical issues that have affected fleet availability, with subsequent impacts on our operational, commercial, and financial activities. These challenges have been compounded by broader economic pressures and rising operating costs.

AnimaWings continues to operate and maintain its flight services. Over the coming days, the flight schedule will be adjusted according to the operational capacity available. Our teams are working continuously to operate as many scheduled flights as possible and to minimize the impact on passengers.

IMPORTANT INFORMATION FOR PASSENGERS

Check Your Flight Status

If you are scheduled to travel with AnimaWings, please check your latest flight status before travelling to the airport directly in the MY BOOKING section.

We also recommend checking the email address and phone number associated with your booking. Any confirmed changes to your flight will be communicated to affected passengers using the contact details available in their booking.

If Your Flight Is Confirmed

If you have not received a notification regarding a flight change or cancellation and your flight is still showing as operational, please follow the latest information available in your booking and arrive at the airport according to the communicated schedule.

If Your Flight Is Cancelled or Changed

Affected passengers will be notified directly by email.

Depending on the circumstances of each booking and the options available, you may be eligible for:

  • a refund for the flight that can no longer be operated;
  • rebooking or alternative travel arrangements, where available;
  • assistance from the AnimaWings team in managing your booking.

You do not need to contact Customer Support if your flight is scheduled for a future date and you have not received a notification regarding a change.

During this period, requests are being prioritized according to travel date, so that passengers travelling in the immediate future can receive assistance as a priority.

Need Help?

The volume of requests received by our Customer Support team is significantly higher than usual. As a result, response times may be longer than normal.

All requests will be processed. Please avoid submitting the same request through multiple channels, as this may further increase processing times.

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Official Updates

This page is the official source of information regarding the AnimaWings operational situation. It will be updated as new confirmed information becomes available.